Questions & Answers

  • Question: Why should I subscribe?

    Answer: Because you will get practically all Commitments of Traders analysis you need to support (or even build on) your trading.

  • Question: How much does your membership cost?

    Answer: You can find out our pricing here: https://cotbase.com/pricing/

  • Question: Are there any other costs above the subscription fee?

    Answer: Absolutely not. Just make sure you know that our memberships are recurring. If you do not want the recurring payment, you will have to cancel that through PayPal or let us know in accordance with our terms and conditions: https://cotbase.com/information/terms_and_conditions

  • Question: Do you offer a free trial of your services?

    Answer: You can register for Free and get access to 1-year history, Classic, Futures only charts. For the iCOT Intraday Indicators we offer 3-day free trial access through TradingView upon request. We do not offer free trial access on the NinjaTrader8 platform.

  • Question: How can I subscribe to the service?

    Answer: You can subscribe through the following link: https://cotbase.com/pricing/

  • Question: How can I renew my subscription?

    Answer: You don’t need to; our memberships are recurring automatically. If your membership was suspended due to failed payments or if you cancelled it yourself, you will have to subscribe again.

  • Question: How can I cancel my subscription?

    Answer: You have to login to your PayPal account, go to recurring payment settings and cancel your subscription to COTbase.com or you can send us an email to info@cotbase.com giving us a minimum 2 days notice.

  • Question: What kind of payment methods can I choose from?

    Answer: You can pay with your VISA, Mastercard, American Express and Discover card, through PayPal - even if you are not the member of PayPal! You do not have to register, just give PayPal your card details and you can subscribe. Of course, if you are already a member of PayPal, you can pay with the cards you have registered with PayPal or your PayPal balance.

  • Question: In which currencies do you accept payments?

    Answer: We charge in U.S. dollars for all subscriptions. However, you can pay with any currency that your bank or PayPal can convert to USD.

  • Question: Are there any other services/packages that I can subscribe to?

    Answer: Currently we are offering only the memberships listed here: https://cotbase.com/pricing/. For commercial use enquiries, please send us an email to info@cotbase.com.

  • Question: Will there be any new services provided in the future?

    Answer: Yes. As new services develop, they will gradually be added to our webpage.

  • Question: Do you protect users’ privacy?

    Answer: Yes, as you may see in our Privacy Policy: https://cotbase.com/information/privacy_policy

  • Question: What is COT?

    Answer: COT is the short term for Commitments of Traders. It deals with how futures traders position themselves. For more information check out our ON COT page: https://cotbase.com/on-cot/

  • Question: What is COT Analysis?

    Answer: It deals with how to extract useful information from traders' positions on the futures markets. If you know who are long and who are short, you could locate on which side (long or short) are the weak and strong hands.

  • Question: What is Volume?

    Answer: It shows you for a single trading day, the total amount of contracts that have changed hands in a given futures market.

  • Question: What is Open Interest?

    Answer: It shows you at the end of each trading day, the total number of outstanding contracts that are held by market participants.

  • Question: Which markets do you cover?

    Answer: We cover all major futures markets. For exact listing, please view our Markets Covered page: https://cotbase.com/markets-covered/

  • Question: Do you provide real time charts?

    Answer: The website or Premium service does not. iCOT Intraday Indicators work on your data in NinjaTrader and TradinView and work on real time charts.

  • Question: When are your charts updated on the website?

    Answer: Our charts are updated within minutes after CFTC publishes the data each week. To see exactly when the reports are issued by CFTC, please visit the following page: https://cotbase.com/on-cot/release_schedule

  • Question: I’m having troubles using your website, what should I do?

    Answer: In peak times our servers may get overloaded, because our COT analysis calculations consume lots of processing power. The calculation of 'Market Complexes'-related information may take, in special situations, even two minutes to process.

  • Question: How can I contact you?

    Answer: Just send us an email to info@cotbase.com

If you have further questions, please don’t hesitate to contact us at info@cotbase.com!